Help Center

Everything you need to know about shopping with Hailey Brooklyn.

Shipping

Orders are processed within 1-3 business days. Shipping takes 3-7 business days depending on your location. You will receive a tracking number by email once your order ships.

Returns

We accept returns within 14 days of delivery on unworn, unwashed items with original tags. See our Return Policy for full details.

Sizing

Each product page includes a sizing guide. If in doubt, email us at info@haileybrooklyn.com and we will help you find your perfect fit.

Payment

We accept Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, and Shop Pay.

Order Tracking

You will receive a tracking link by email when your order ships. If you have not received a tracking email after 3 business days, please contact us.

Still have questions?

Email info@haileybrooklyn.com — we are happy to help!