Terms of service

These terms and conditions apply to all purchases made through the website of Hailey Brooklyn, located at Bart Verhallenplein 145, reachable via info@haileybrooklyn.com

1. Applicability

By placing an order you agree to these conditions.

2. Product Information

We do our utmost to describe products correctly and provide current information. Typing errors or inaccuracies may occur, however.

3. Ordering and Payment

Orders are processed after receipt of full payment. We accept the following payment methods: Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, and Shop Pay.

4. Processing and Delivery

• Processing time: 1-3 business days
• Shipping time: 3-7 business days (depending on location)
• Shipping takes place directly from our supplier in China

5. Returns and Cancellations

See our separate return policy for all conditions.

6. Liability

We are not responsible for loss or damage during shipping if the tracking indicates that the package has been delivered. Always check the provided address carefully.

7. Intellectual Property

All content on the website (texts, photos, logos) is the property of Hailey Brooklyn and may not be used without permission.

8. Complaints Procedure

Complaints can be submitted in writing via info@haileybrooklyn.com. We aim to respond within 5 business days.

9. Applicable Law

Dutch law applies to these conditions.